More than 100 medics have died from coronavirus in Italy as many struggle with the trauma of seeing their colleagues die.
Traumatised hospital staff have asked ‘who will be the next’ after 80 doctors and 21 nurses died from the bug.
Two nurses took their own lives since the outbreak, which has killed more than 15,800 and infected 124,600 in Italy, began.
A total of 300 medics were infected in one hospital in Lombardy – the area worst affected by the bug – while 12,000 hospital staff have been diagnosed nationwide.
The high infection rate has largely been blamed on a lack of protective equipment at the start of the outbreak.
Director of the Infectious Diseases Unit at Spedali Civili hospital Professor Francesco Castelli told Sky News: ‘We were asking each other who will be the next and that, of course, is psychologically demanding because apart from colleagues, we are friends.
‘All of us have some kind of concern about bringing the contagion back to our homes.
He added: ‘If you put all that together… the workload, the fatigue, the tiredness… that is fairly psychologically demanding.’
In Lombardy, many are dying due to symptoms going unchecked and phone-consultations not being sufficient enough.
It took Silvia Bertuletti 11 days of frantic phone calls to persuade a doctor to visit her 78-year-old father Alessandro, who was gripped by fever and struggling for breath.
When an on-call physician did go to her house near Bergamo on the evening of March 18, it was too late.
Alessandro Bertuletti was pronounced dead at 1.10 am on March 19, 10 minutes before an ambulance called hours earlier arrived.
The only medication he had been prescribed over the phone was a mild painkiller and a broad-spectrum antibiotic.
Mr Bertuletti, 48, said: ‘My father was left to die alone, at home, without help.
‘We were simply abandoned. No one deserves an end like that.’
Interviews with families, doctors and nurses in Italy’s stricken Lombardy region indicate that Bertuletti’s experience is not uncommon.
In Bergamo province alone, according to a recent study of death records, the real death toll from the outbreak could be more than double the official tally of 2,060, which only tracks hospital fatalities.
As the global fight to save lives centres on boosting the supply of hospital ventilators, some doctors say a lack of primary healthcare is proving just as costly because medics cannot or will not make home visits.
This is in line with a worldwide tactic of switching to remotely delivered medical advice.
‘What led to this situation is that many family doctors didn’t visit their patients for weeks,’ said Riccardo Munda, who is doing the work of two doctors in Selvino and Nembro, two towns near Bergamo, after a colleague caught the virus.
‘And I can’t blame them, because that’s how they saved their own skin.’
He said many deaths could be avoided if people at home received prompt medical help, but doctors were swamped, lacked enough masks and suits to protect themselves from infection and were discouraged from making visits unless absolutely necessary.
He added: ‘Doctors give people at-home treatment.
‘But if this treatment doesn’t work, if there is no doctor who checks and changes or adjusts the medicines, then the patient dies.’
While hospital workers were given priority access to masks, some family doctors say they went without and so felt unable to visit patients safely.
A spokeswoman for the state-run ATS health agency in Bergamo said authorities in the Lombardy region told family doctors to ‘deal with patients by phone as much as possible’, limiting home visits ‘to reduce contagion and waste of protective equipment’.
She said 142 doctors in the Bergamo area were either sick or in quarantine but they had all been replaced.
Authorities are now moving to reinforce primary care in line with recommendations by the World Health Organization, which says that delivering primary healthcare safely should be a priority for governments right after intensive care capacity.
In Bergamo province, six special units of doctors started operating on March 19, each equipped to visit sick people at home.
In nearby Milan, where deaths at home and in centres for the elderly more than doubled in the second half of March, similar units began operating only on March 31.
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